(5.0 / 5)1644+ Ratings

Bond And Mason Reviews

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Overall Rating

5.0

6 Reviews

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About Bond And Mason

Bond & Mason is a one-stop shop for beautiful bags. They offer a wide range of products including handbags, backpacks, wallets & purses, crossbody bags, tote bags, and clutches. They often have deals and sales, with discounts of up to 70% off. All their bags are handmade and crafted to perfection with a unique blend of 100% sustainable vegan leather. They also offer a 5-year guarantee on their products. They provide free shipping on all orders, a 30-day money-back guarantee, 24/7 customer support, and hassle-free returns. Their orders are shipped in environmental-safe and 100% compostable packages. They also offer carbon-neutral shipping by charging a small shipping fee per order to neutralize their shipping footprint. This fee is used to fund cutting-edge carbon removal projects that have the potential to reverse climate change. They have a return/refund policy and terms of service available on their website. They also provide product care instructions to preserve your handbag.

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Bond And Mason Customer Reviews (6)

0/5

Fabrice Goguen

Verified Buyer

Feb 9, 2023

Ute Ehrlichmann

Verified Buyer

Feb 8, 2023

Joselín Arroyo

Verified Buyer

Feb 4, 2023

Rea Binder

Verified Buyer

Feb 4, 2023

Johanneke Bernhard

Verified Buyer

Feb 4, 2023

Mathias Fruehauf

Verified Buyer

Feb 3, 2023

Bond And Mason Customer’s Q&A

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Bond And Mason FAQs

About bondandmason.com Popular Products and Services?

Bond & Mason is a one-stop shop for beautiful bags. They offer a variety of products including Handbags, Backpacks, Wallets & Purses, Crossbody Bags, Tote Bags, and Clutches. They also have a section for New Arrivals and Deals & Sales. Some of the popular handbags include The Alexandra Crossbody Bag, The Sandra Handbag, The Naomi Crossbody Bag, and The Ashley Crossbody Bag. All their handbags are crafted from 100% premium vegan leather. They offer free shipping on all orders, a 30-day money-back guarantee, 24/7 customer support, and hassle-free returns.

bondandmason.com Return Policy?

BondandMason.com has a return policy that allows customers to return items, but the return address is overseas, which may incur additional shipping costs. It appears that they do not offer free returns. In some cases, customers have reported receiving partial refunds for returned items.

As for their shipping policy, BondandMason.com offers free shipping on all orders. They also have a 30-day money-back guarantee. However, they charge a small shipping fee per order to neutralize their shipping footprint. All their orders are shipped in environmental-safe and 100% compostable packages. The estimated delivery time for their products is between 5 to 10 days. Once an order is shipped, a confirmation email with a unique tracking number is sent to the customer.

How can I track my order?

You can track your order by checking your email for a shipping confirmation with a tracking number, visiting the courier's website and entering your tracking number, or contacting the seller for more information.

Does Bond and Mason ship internationally?

Yes, Bond and Mason ships internationally. The estimated delivery time for standard shipping is between 7-12 days for international orders, and 2-7 days for Express shipping. Please note that delivery times are only guidelines and specific delivery dates are not guaranteed. Additionally, international shipments may be subject to additional charges, such as customs fees, which are the responsibility of the buyer.

What is Bond and Mason's return policy?

Bond and Mason's return policy allows customers to return items within 30 days of receipt for a refund or exchange, as long as the item is in its original condition and packaging. Certain types of goods are not eligible for a return, including perishable goods, intimate or sanitary goods, hazardous materials, and flammable liquids or gases. Custom-made products are also not eligible for returns or exchanges. Shipping costs for returns are not covered by Bond and Mason.

What materials does Bond And Mason use to make their bags and accessories?

Bond And Mason uses a combination of premium vegan leather, durable canvas, and heavy-duty zippers in their bags and accessories. These materials are chosen for their durability and functionality, and help to ensure that the products are built to last.

What items are non-returnable?

Gift cards, downloadable software products, and some health and personal care items are non-returnable.

How can I track my order?

You will receive a confirmation email and/or text message with a tracking ID and a link to track your package. You can also visit the tracking page to follow your package's journey.

What if I entered the wrong shipping address?

It is the buyer's responsibility to ensure that the correct shipping address is entered. The brand has a small window to correct an incorrect address, so please be mindful.

When will I receive my order from Bond And Mason?

On average, orders are fulfilled within 1 to 3 working days before dispatch. Estimated delivery time is between 8-12 days for standard shipping and 2-7 days for express shipping. Please consider any holidays that may impact delivery times.